Policies, Guarantees & FAQ

Our Guarantees

Getting so much new business that you just can’t keep up? 1 month free job listing on us!

Not thrilled within 30 days? We’ll give you a full refund!

FAQ

  • What is Eila Media?

    Eila Media is a Newport, NY company that puts local businesses’ ads on ProBoard digital screens inside bars, gyms, barbershops, waiting rooms and similar spots across the Mohawk Valley. See our Services page for details.

  • Where are the ProBoards?

    ProBoards are in local businesses across Herkimer and Oneida County. See the current locations on our Partners page.

  • How much does it cost?

    Campaigns are $300 per month for 5 ProBoards, plus $100 per month for each additional 5 (10 = $400, 15 = $500). Go month-to-month with no long-term commitment and cancel anytime, or choose a 3-, 6- or 12-month campaign. Pay in full and save $100 for every 3 months: for 5 ProBoards, $800 for 3 months, $1,600 for 6 months, or $3,200 for 12 months. See the month-to-month, 3-month, 6-month or 12-month campaign.

  • Do I have to sign a long-term contract?

    No. Month-to-month campaigns start at $300 per month for 5 ProBoards, with no long-term commitment, and you can cancel anytime. Month-to-month includes free design, a monthly refresh, a QR code on every ad, and a 30-day refund — but not the free one-month job listing. Want to save? Pay in full for 3, 6 or 12 months and get $100 off for every 3 months.

  • What's included with a campaign?

    3-, 6- and 12-month campaigns include your ad design, a free monthly refresh, a QR code on every ad, extra promotion in our newsletter and around town, and a free one-month job listing. Month-to-month includes design, monthly refresh, a QR code, and the 30-day refund, but not the free job listing. Not thrilled in 30 days? Full refund. See everything included at https://www.eilamedia.com/services.

  • How much is a Now Hiring ad?

    A Now Hiring ad is $100 per week. Book a Now Hiring job listing.

  • Do you design the ads?

    Yes. Design is included with every campaign. If you bring your own ad, you get $100 off per month. Standalone design is also available: static ad design for $100 or animated ad design for $150.

  • How long does it take to launch?

    Ads usually go live 3 to 5 business days after we have your details and your approval.

  • Can you promote events?

    Yes. Choose a special event promotion or an Event Calendar listing for $20.

  • How do I contact Eila Media?

    Call (315) 345-0654 (24/7), email business.services@eilamedia.com, use our Contact page, or visit us at 7445 East St, Newport, NY 13416.

  • How is this different from Facebook or Google ads?

    Your ads play on real screens in local places, where people see them while they wait, instead of being scrolled past in a feed.

  • How many people see the ads?

    Our ProBoard network delivers 100,000+ impressions monthly. Estimate based on reported foot traffic at our great locations. Every ad includes a QR code, and we can share scan totals on request.

  • Do you provide ad designs for other uses?

    Yes, we deliver your ad designs in a reusable format at no extra cost, so you can repurpose them for social media, print, or other marketing channels.

  • What if I need ads for a specific demographic?

    We can tailor ads based on location and establishment types to reach demographics like families, professionals, or commuters. Discuss your target audience during setup for optimized placement.

  • Can Eila Media help with seasonal or time-sensitive promotions?

    Yes, we specialize in time-sensitive campaigns, such as holiday sales or special events. Our quick turnaround (3-5 days) and monthly creative updates allow us to align your ads with seasonal trends or urgent promotions.

  • What happens if my ad needs changes mid-campaign?

    We accommodate reasonable changes with our monthly updates. For urgent tweaks, contact us, and we'll work to implement them promptly at no extra cost within your plan.

  • Can I track the performance of my ads in real time?

    Real-time tracking isn't available. Every ad includes a QR code, and we can share scan totals on request. We also check in monthly, and asking new customers how they found you is a simple way to see what's working.

  • How do you handle ad placement in multiple locations?

    We strategically distribute your ads across our network of digital screens based on your target audience and goals. You can choose specific areas, demographics, or let us optimize placement for maximum local reach.

  • How do I get started with Eila Media?

    Fill out our contact form, complete checkout on one of our services, or give us a call at 315-345-0654. We'll discuss your needs, create a tailored plan, and get your ads live to start driving real results.

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